BeFresha Privacy Statement

Effective Date: June 23, 2023

At BeFresha, we are committed to protecting the privacy and security of our users' personal information. This privacy statement outlines how we collect, use, disclose, and protect the information gathered through BeFresha. Please read this statement carefully to understand our practices regarding your personal data.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information from you when you use our BeFresha. This includes but is not limited to your name, email address, phone number, and other contact details. We only collect personal information that is necessary to provide our services to you.

1.2 Usage and Log Data:

We collect usage information and log data automatically when you interact with our software. This data may include your IP address, browser type, device information, operating system, and other related information. We use this information to analyze trends, administer the software, track user movements, and gather demographic information for aggregate use.

1.3 Payment Information:

If you make payments through BeFresha, we may collect payment-related information, such as credit card details or other financial information. However, we do not store this information on our servers. It is securely processed and handled by trusted third-party payment processors.

2. Use of Information:

2.1 Providing Services:

We use the collected information to provide and improve BeFresha, deliver personalised experiences, process bookings, respond to inquiries, and communicate important information related to your account or bookings.

2.2 Analytical Purposes:

We may analyze the data collected to monitor and analyze trends, usage patterns, and preferences. This helps us enhance our software, develop new features, and improve overall user experience.

2.3 Communication:

We may use your personal information to send you administrative and promotional emails, updates, newsletters, and other communications related to our services. You have the option to unsubscribe from marketing communications at any time.

3. Data Sharing and Disclosure:

3.1 Service Providers:

We may engage trusted third-party service providers to perform certain functions on our behalf, such as hosting, data storage, payment processing, analytics, or customer support. These providers have access to personal information necessary to carry out their services but are prohibited from using it for any other purpose.

3.2 Legal Requirements:

We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also do so to protect our rights, property, or safety, or the rights, property, or safety of others.

3.3 Business Transfers:

In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your personal information to the relevant third party as part of the transaction. We will ensure that such parties respect the confidentiality of your personal information.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can guarantee absolute security. Therefore, while we strive to protect your information, we cannot guarantee its security.

5. Your Choices and Rights:

5.1 Access and Control:

You have the right to access, correct, update, or delete your personal information in our possession. You can do this by logging into your account or contacting us directly. We will make reasonable efforts to respond to your requests promptly, subject to any legal or contractual restrictions.

5.2 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. By using our BeFresha, you consent to the use of these technologies. You can modify your browser settings to control cookies or opt-out of certain tracking technologies.

6. Children's Privacy:

BeFresha is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

7. Changes to this Privacy Statement:

We reserve the right to modify this privacy statement at any time. We will notify you of any significant changes by posting the updated version on our website or through other appropriate communication channels. Your continued use of BeFresha after such modifications signifies your acceptance of the revised privacy statement.

8. Contact Us:

If you have any questions, concerns, or feedback regarding this privacy statement or our privacy practices, please contact us at hello@gaiaco.io.